Caffeinated with unlimited texting

In the course of my job, I manage the cell phone plans of several of my company’s employees. I’ve discovered that ensuring each plan is tailored to each person’s usage is a lot like being a fussy Starbuck’s customer. I’d like a half-caf, non-fat cappuccino with whole milk foam please. Oh, and a dusting of nutmeg – but it had better not be a sprinkling or else I’ll need a new coffee. Phone companies have a better business model however, as they will work out something that is almost what you want but then lock you into a three-year payment plan.